IOI Properties Group’s Hospitality Division (IOI Hotels) has been recognised at the Tourism Industry Awards 2025 (TIA 2025) with three of its hotels receiving top honours in business, lifestyle and family travel. The wins reflect a growing appetite for hotel experiences that corresponds with the evolving and discerning expectations of hotel guests as well as current trends and lifestyles that moves away from the conventional one-size-fits-all stays.
The properties awarded are:
● Putrajaya Marriott Hotel – Best 5-Star Family City Hotel
● Le Méridien Putrajaya – Best Lifestyle Hotel Experience
● Four Points by Sheraton Puchong – Best Value Hotel for Business & Leisure
Organised by the Malaysia International Tourism Development Association (MiTDA) in collaboration with Tourism Selangor and a leading travel publication, these awards recognise hospitality providers that are reshaping how guests experience Malaysia — not only through design and service, but through relevance and consistency.
These awards represent the different type of market segments across three distinct brand propositions which the three brands under our IOI Hotels portfolio excel in and distinguishes itself from the rest. This reflects the deliberate approach of IOI Hotels in aligning each brand with the expectations of its intended audience.
The recognition received by each hotel reflects not only operational excellence, but a deeper understanding of what travellers truly value.
This award reflects our services which provides beyond the norm, covering multi-generational families who travel and holiday together. Putrajaya Marriott Hotel provides comfort, support and flexibility to ensure superb experiences for all of our guests,” said Nikie Mok, General Manager of Putrajaya Marriott Hotel.
“At Le Méridien Putrajaya, the win affirms a hospitality style that is both classy and immersive. “People are travelling with clearer intent today. They want stays that reflect who they are and how they live,” said Mark Steel, Hotel Manager of Le Méridien Putrajaya. “For us, that means delivering experiences that are filled with designed-exclusivity yet warm, sincere and leaves a lasting emotional impression.”
Lee Ai Meng, Hotel Manager at Four Points by Sheraton Puchong, sees the win as a validation of the hotel’s focused strategy. “We are very focused as we know our travellers well. They’re decisive, efficient, and expect the same from their hotel. That clarity is what sets us apart.” Malaysia recorded nearly 38 million international arrivals in 2024, with tourism-related spending exceeding RM106.8 billion.
While the recovery numbers are strong, the bigger shift is qualitative. Travellers, whether domestic or international, are now more selective, more discerning, and understand what they want to make their stay worth remembering. IOI Hotel’s performance at TIA 2025 suggests that it understands this shift.
Rather than trying to create uniformity across its properties, the group focused on designing stays that reflect their evolving shift and paradigms, whether that means a straightforward business hotel in Puchong, a design-forward lifestyle property in Putrajaya, or a five-star hotel that works for three generations of one family.
Each award represents a different kind of guest, from business to families as well as the preferred lifestyle experiences expected. Taken together, they reflect a strategy built on real-world travel behaviour, not assumptions. IOI Hotels shapes its stays around what travellers truly need — both today and in the years to come.
Source: IOI Properties Group’s Hospitality Division